Privacy Policy

Effective Date: January 7, 2025

At Axios Synergy, we recognize that your privacy matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services. We're committed to transparency and want you to feel confident about how your data is managed.

This policy applies to all visitors and clients of Axios Synergy. By using our website or services, you acknowledge that you've read and understood this Privacy Policy.

Our Data Protection Commitment

We believe in collecting only what we need and using it responsibly. Your personal information receives the same careful consideration we apply to our consulting work. We comply with applicable data protection regulations, including GDPR and local Cyprus privacy laws.

We collect minimal personal information necessary for business purposes

Your data is stored securely and accessed only by authorized personnel

We never sell your personal information to third parties

You maintain control over your personal information at all times

Information We Collect

Information You Provide Directly

When you interact with our services, you may choose to provide:

Contact Information: Name, email address, phone number, company name, and job title when you fill out inquiry forms or contact us

Communication Content: Messages, questions, or feedback you send through our contact forms or email

Client Information: Additional details shared during consulting engagements, including business information, strategic challenges, and project-specific data

Payment Information: Billing details for service fees, processed through secure third-party payment processors who handle this data according to their own privacy standards

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths through our website

Device Information: Browser type, operating system, device identifiers, and screen resolution

Log Data: IP address, access times, referring website addresses, and error information

Cookie Data: Information stored through cookies and similar technologies, as detailed in our Cookie Policy

Information from Third Parties

Occasionally, we receive information from:

Analytics Services: Aggregated data from Google Analytics about website traffic and user behavior

Business Partners: Information shared by partners or referral sources with appropriate permissions

Public Sources: Publicly available business information relevant to potential consulting relationships

How We Use Your Information

We use the information we collect for legitimate business purposes:

Service Delivery

Responding to your inquiries, providing consulting services, managing client relationships, and fulfilling our contractual obligations

Website Improvement

Analyzing how visitors use our website to enhance user experience, fix technical issues, and develop new features or content

Communication

Sending responses to your messages, providing updates about our services, sharing relevant industry insights, and maintaining professional correspondence

Legal Compliance

Meeting regulatory requirements, responding to legal requests, protecting our rights, and ensuring secure operations

Legal Basis: We process your personal data based on your consent, contractual necessity, legitimate business interests, or legal obligations as appropriate under applicable law.

How We Share Your Information

We share personal information only in limited circumstances:

Service Providers: Trusted third parties who assist with website hosting, analytics, email delivery, and payment processing. These providers access only the information needed to perform their functions and are contractually obligated to protect your data

Professional Advisors: Lawyers, accountants, and other professional advisors when necessary for business operations or legal compliance

Legal Requirements: When required by law, court order, or governmental authority, or when necessary to protect our legal rights

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity with appropriate safeguards

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security and Protection

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Encryption: Sensitive data transmitted over the internet is encrypted using SSL/TLS protocols

Access Controls: Personal information is accessible only to authorized personnel who need it for legitimate business purposes

Regular Monitoring: We monitor our systems for potential vulnerabilities and security incidents

Secure Storage: Data is stored on secure servers with appropriate backup and recovery procedures

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain appropriate safeguards.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

Inquiry Data: Contact information from general inquiries is retained for up to two years unless you request earlier deletion

Client Data: Information related to consulting engagements is retained for the duration of the relationship and for seven years thereafter for legal and accounting purposes

Website Analytics: Aggregated, anonymized analytics data may be retained indefinitely for business intelligence purposes

Legal Requirements: Certain data may be retained longer when required by law or for legitimate business purposes such as dispute resolution

After the retention period expires, we securely delete or anonymize your personal information.

Your Privacy Rights

Depending on your location, you have various rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal information in certain circumstances

Right to Restrict Processing

Request limitation of how we process your personal information

Right to Data Portability

Receive your personal information in a structured, machine-readable format

Right to Object

Object to processing of your personal information for certain purposes

Right to Withdraw Consent

Withdraw consent for data processing where consent was the legal basis

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you visit.

When you click on third-party links, you leave our website and this Privacy Policy no longer applies. We cannot control how third parties collect, use, or share your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:

  • Update the "Effective Date" at the top of this policy
  • Post the revised policy on our website
  • Notify active clients of material changes via email when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy or concerns about how we handle your personal information, we'd like to hear from you:

Axios Synergy

Stasikratous 12

1065 Nicosia, Cyprus

Phone: +357 22 894 562

Email: info@domain.com

We aim to respond to all privacy inquiries within one business day and resolve concerns as quickly as possible.